Struggling with a team member who just isn’t hitting cutting it but not sure how to handle it?  This is your step-by-step playbook for managing below standard performers with confidence and compassion.

If you’ve ever asked,

“Is this a real issue or a one-off?”

“How do I avoid bias when evaluating reps?”

“What’s the first thing I should do when someone’s underperforming?”
…this episode is for you.

What You’ll Learn:

• What “below standard” really means in sales terms
• How to spot and confirm recurring performance issues
• The exact 3-step process to address underperformance:
  1. Document observable behavior
  2. Collaborate with your HR partner
  3. Execute structured coaching or a PIP (when needed)
• Tips to protect your team culture while supporting struggling reps

 Grab your free Performance Management Guide here:  https://www.illuminatesalesconsulting.com/step-by-step-performance-management-guide